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Terms and Conditions

Shopping Terms

Our aim at For Runners By Runners is to offer a great level of customer service and a high standard of quality. When you choose to buy goods on line you are shopping in a secure environment.

INTERNATIONAL ORDERS:

Please note that this shipping method includes transportation only. Any local taxes, fees or duties are the responsibility of the customer.

Our aim is to deliver the order within 7 to 10 working days, please accept there may be delays due to customs etc.

It is our policy to dispatched items in the shortest possible time we will email you within 48hrs if any item is not in stock at the time of order.

All goods are offered subject to availability and we reserve the right to withdraw any item without notice.

Payment by cheque

For payment by cheque, please allow extra time as the order will only be shipped once the cheque has cleared with the bank.  Cheques must have cheque guarantee number on the back. Please make payable to For Runners By Runners.

Cancellation

The customer has the right to cancel an order. If the product has been dispatched it can be returned to us (see Returns).

Privacy Policy

For Runners By Runners will only use the information that we collect about you lawfully. We will not disclose buyer’s information to third parties.

Exchange and Refunds

Your statutory rights are not affected. If an exchange or refund is required please return the item in its original packing, stating the reason for return and the action you would like us to take. Please return the item in the condition in which it was dispatched for a refund.

Returns

For Runners By Runners will guarantee to refund or exchange goods if they are thought to be faulty. We reserve the right to inspect all items returned.

DISCLAIMER: Unfortunately, we cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the European Union. If you have any questions, we encourage you to speak with your customs office.
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